---
title: Why is the app shown in the store but cannot be installed?
description: The app may be shown on older devices even though it cannot be installed. This is controlled by the manufacturer and is unfortunately beyond our control.
---

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# Why is the app shown in the store but cannot be installed?

The app may be shown on older devices even though it cannot be installed. This is controlled by the manufacturer and is unfortunately beyond our control.

- [Frequently Asked Questions](https://aktionen.sporteurope.tv/faq-en/frequently-asked-questions?hsLang=en)
- [First Steps](https://aktionen.sporteurope.tv/faq-en/first-steps?hsLang=en)
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    - [Creating and Setting Up Live Streams](https://aktionen.sporteurope.tv/faq-en/creator?hsLang=en#creating-and-setting-up-live-streams)
    - [Technical Requirements and Preparations](https://aktionen.sporteurope.tv/faq-en/creator?hsLang=en#technical-requirements-and-preparations)
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    - [Creator API & Website Integration](https://aktionen.sporteurope.tv/faq-en/creator?hsLang=en#creator-api-website-integration)

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